You are a service manager and want more impact on your remote technical support?

Great! Augmented Support lets you support smarter and more efficiently from a distance in real time.

Augmented Support eliminates the common frustrations of remote technical support. Say goodbye to mediocre support calls and improve your response times, lift your first-time-fix rates and lower your service costs. Outperform your competitors' technical support with our solution. No matter if its for customer or field support.

The Augmented Support delivers tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support.

An extra pair of eyes is a plus, how about an extra pair of hands?

Transparant pricing

No surprises on expensive licenses or extra costs per user. Add as many users as you want to your own secured environment within a clear and transparant pricing framework.

Cloud based

The Augmented Support solution runs on our cloud platform. No hassle with extra installation, just download the app and off you go!

1-2-3 Start

Start in less than 3 minutes. Set up your users in the admin site of your own support environment. Let users download the free app from the store and get started.

No training

The augmented support solution has an extremely comprehensive user interface and crosses any language border. It was designed for ease of use, so no upfront training is needed. We welcome every die-hard engineer to challenge this.

Multiplatform & Multidevice

The Augmented Support solution runs on Android, iOS and Windows. It can be used on smartphones and tablets and on every type of smart glass. It runs perfectly on a Windows Surface, an extra camera is advised when using regular laptops.

Offline mode

No internet or data connection? No problem! In the offline mode you can prepare a later call by taking pictures, annotate on them and save them. You also can consult every uploaded document, plan or picture.

Augmented Support

Step into the future of Service & Support

Some of our customers who already believe in the future of
Augmented Service and Support

Logo ABB
Daher Logo
Logo Proximus
Logo Volvo
Logo Yaskawa

Need help or have a question?