You are a service manager and want more impact on your remote technical support?
Great! Augmented Support lets you support smarter and more efficiently from a distance in real time.
Augmented Support eliminates the common frustrations of remote technical support. Say goodbye to mediocre support calls and improve your response times, lift your first-time-fix rates and lower your service costs. Outperform your competitors' technical support with our solution. No matter if its for customer or field support.
The Augmented Support delivers tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support.
An extra pair of eyes is a plus, how about an extra pair of hands?