Augmented Support Pricing

Augmented Support

€ 25 /user/month

maximum 10 users
unlimited calling minutes / month*

Environment features:

  • 1 Company Environment

Documenting features:

  • Created content stored on the user’s mobile device
  • Centralized documentation system in the cloud

Remote Support features:

  • Real-time augmented video annotations
  • Augmented picture annotations
  • Remote object vizualisation
  • Document sharing
  • Chat functionality
  • Customizable quick 2D icons
  • Offline documenting mode
  • Offline manual reading
  • Face-to-face video call
  • Adaptive video quality
  • User Management
  • Call record history
  • Video recording

Support & Onboarding:

  • Basic Support
  • 1 Training session for admins and end users

*fair user policy

Augmented Support +

GET MORE OUT OF AUGMENTED SUPPORT:

  • +10 users
  • Additional features:
  • Customer and User Grouping
  • Multi-person call
  • Desktop screen sharing
  • ...
  • Pay per Use model
  • Premium Support
  • Back-end Integration (SAP, Infor, SharePoint, others, ... )

FAQ

What happens when I click 'Get your free 7-day trial'?

  • A specific environment for your organization will be created.
  • You’ll receive an email with account details for the admin panel.

You’ll be able to create your own users in the admin panel. Let them download the free app from the store and you are all set up to augment your support.

When does my free trial start?

  • The trial starts from the moment you receive the email with your account details.
  • Your trial ends within 7 days.

At the end of your trial choose the right plan for your organization. Then provide us your billing information and you’re all set.

Where can I find the application to install on my device(s)?

Commercial Terms & Conditions

Costs regarding mobile data usage:

Costs regarding mobile data usage are not included.

VAT:

All our prices are VAT exclusive.

End-User License Agreement:

By clicking 'Get your free 7-day trial' and using our solutoin, you agree with our End-User License Agreement.

Privacy Policy:

You can read our privacy policy here.

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