Augmented Support Pricing

ONE TEAM

One Team

750 calling minutes / month

UNLIMITED USERS

Environment features:

  • 1 Company Environment
  • User grouping

Documenting features:

  • Files, Pictures, Notes & Work Instructions are stored on the user’s mobile device
  • Files, Pictures, Notes & Work Instructions can be uploaded to a centralized library in the cloud and read by every user

Remote Support features:

  • Real-time augmented video annotations
  • Augmented picture annotations
  • Remote object vizualisation
  • Document sharing
  • Chat functionality
  • Customizable quick 2D icons
  • Offline documenting mode
  • Offline manual reading
  • Face-to-face video call
  • Adaptive video quality
  • User Management
  • Call record history
  • Video recording
  • Multi person call
  • Desktop screen sharing

Support & Onboarding:

  • Basic Support
  • 1 Training session for admins and end users
  • Up to 8 hours a month immediate access to business consultant / process implementer
  • 2 Smart devices included (Realwear HMT1 or Epson Smart Glass) + configuration & updates

ONE BUSINESS

One Business

1.500 calling minutes / month

UNLIMITED USERS

Environment features:

  • 1 Company Environment
  • User grouping

Documenting features:

  • Files, Pictures, Notes & Work Instructions are stored on the user’s mobile device
  • Files, Pictures, Notes & Work Instructions can be uploaded to a centralized library in the cloud and read by every user

Remote Support features:

  • Real-time augmented video annotations
  • Augmented picture annotations
  • Remote object vizualisation
  • Document sharing
  • Chat functionality
  • Customizable quick 2D icons
  • Offline documenting mode
  • Offline manual reading
  • Face-to-face video call
  • Adaptive video quality
  • User Management
  • Call record history
  • Video recording
  • Multi person call
  • Desktop screen sharing

Support & Onboarding:

  • Basic Support
  • 1 Training session for admins and end users
  • Up to 8 hours a month immediate access to business consultant / process implementer
  • 2 Smart devices included (Realwear HMT1 or Epson Smart Glass) + configuration & updates

OUR BESTSELLER

One Enterprise

3.000 calling minutes / month

UNLIMITED USERS

Environment features:

  • 1 Company Environment
  • User Grouping

Documenting features:

  • Files, Pictures, Notes & Work Instructions are stored on the user’s mobile device
  • Files, Pictures, Notes & Work Instructions can be uploaded to a centralized library in the cloud and read by every user

Remote Support features:

  • Real-time augmented video annotations
  • Augmented picture annotations
  • Remote object vizualisation
  • Document sharing
  • Chat functionality
  • Customizable quick 2D icons
  • Offline documenting mode
  • Offline manual reading
  • Face-to-face video call
  • Adaptive video quality
  • User Management
  • Call record history
  • Video recording
  • Multi-person call
  • Desktop screen sharing

Support & Onboarding:

  • Basic Support
  • 1 Training session for admins and end users
  • Up to 8 hours a month immediate access to business consultant / process implementer
  • 2 Smart devices included (Realwear HMT1 or Epson Smart Glass) + configuration & updates

ONE BUSINESS

Premium Entrpr.

UNLIMITED calling minutes / month

UNLIMITED USERS

Environment features:

  • 1 Company Environment
  • User Grouping

Documenting features:

  • Files, Pictures, Notes & Work Instructions are stored on the user’s mobile device
  • Files, Pictures, Notes & Work Instructions can be uploaded to a centralized library in the cloud and read by every user

Remote Support features:

  • Real-time augmented video annotations
  • Augmented picture annotations
  • Remote object vizualisation
  • Document sharing
  • Chat functionality
  • Customizable quick 2D icons
  • Offline documenting mode
  • Offline manual reading
  • Face-to-face video call
  • Adaptive video quality
  • User Management
  • Call record history
  • Video recording
  • Multi-person call
  • Desktop screen sharing

Support & Onboarding:

  • Premium Support
  • Up to 2 training session for admins and end users per month
  • Up to 8 hours a month immediate access to business consultant / process implementer
  • 2 Smart devices included (Realwear HMT1 or Epson Smart Glass) + configuration & updates

FAQ

What happens when I click 'Get your free 7-day trial'?

  • A specific environment for your organization will be created.
  • You’ll receive an email with account details for the admin panel.

You’ll be able to create your own users in the admin panel. Let them download the free app from the store and you are all set up to augment your support.

When does my free trial start?

  • The trial starts from the moment you receive the email with your account details.
  • Your trial ends within 7 days.

At the end of your trial choose the right plan for your organization. Then provide us your billing information and you’re all set.

Where can I find the application to install on my device(s)?

Commercial Terms & Conditions

Contract duration & billing:

A subscription has a standard duration of 12 months with yearly upfront billing.

Extra minutes:

Extra minutes will be invoiced per bundle of € 250 or if a bundle of € 250 is not reached, at the renewal or at the end of the contract.

Upgrading & downgrading:

Upgrading and downgrading is possible at the end of every month.

Costs regarding mobile data usage:

Costs regarding mobile data usage are not included.

VAT:

All our prices are VAT exclusive.

End-User License Agreement:

By clicking 'Get your free 7-day trial', you agree with our End-User License Agreement.

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